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  1. Linkit Group

    Link-It Group, LLC (Link-It), is an integrated network of leading edge technology Contact Centers throughout Latin America, US and the Caribbean, specially ...
    web7
    fax3
    reporting2
    chats2
    PBX2
    calls2
    IVR2
    e-mails2
    voice mail2
    ACD1
    speech recognition1
    TTS1
    fax server1
    contact centers1
    hispanic market1
    database access1
    call flow1
    digital call recording1
    screen pops1
    speech technologies1
    speech recognition solutions1
    voice over IP calls1
    agent performance reports1
    crb-based screen pops1
    Line Utilization reports1
    queue workgroup performance1
    service level reports1
    supervisory screens1
    text to speech applications1
    web call-back requests1
    web URL pushing1

    www.linkitgroup.com - 2009-02-07

business7 cti2 reporting2 screen pops1 service level reports1 management5 ivr2 interactive voice response1 queue workgroup performance1 business intelligence2

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